Privacy policy

# Privacy Policy

**Effective Date:** November 14, 2026  
**Last Updated:** November 14, 2026

At **WONDERTWICE LLC** ("we", "our", or "us"), we are dedicated to protecting the privacy and personal data of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our web design, e-commerce development, and digital agency services.

### 1. Information We Collect
We collect personal information that you voluntarily provide to us when purchasing a service plan or contacting our team:
- **Contact Details:** Full name, business email address, phone number, and physical mailing address.
- **Account & Business Data:** Company name, domain details, branding assets, and project brief requirements.
- **Payment Information:** Financial data and card credentials processed directly and securely via third-party gateways (such as Stripe, PayPal, Apple Pay, or Shopify Payments). We do not store full credit card numbers on our servers.
- **Automated Data:** IP addresses, browser types, device information, and browsing patterns collected automatically via cookies and analytics tools.

### 2. How We Use Your Information
We use the collected information to:
- Deliver, execute, and maintain our web design and development service plans (Showcase Plan, E-Commerce Plan, and Complete Pack).
- Process invoices, secure transactions, and send order confirmations.
- Communicate project milestones, client onboarding steps, and ongoing technical support.
- Improve our website performance, conversion optimization, and user experience.
- Comply with applicable legal, tax, and financial obligations.

### 3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers who assist us in operating our business, including:
- Payment processors (Stripe, PayPal, Apple Pay, Shopify Payments).
- Hosting, DNS, and server infrastructure providers.
- Analytics and client communication platforms.

### 4. Data Security & Retention
We implement industry-standard administrative, physical, and technical security measures (including SSL encryption) to protect your personal information against unauthorized access, loss, or alteration. We retain your information only as long as necessary to fulfill project requirements, legal obligations, and dispute resolutions.

### 5. Your Privacy Rights
Depending on your jurisdiction (including applicable US state privacy laws), you have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us using the details below.

### 6. Contact Us
For any inquiries regarding this Privacy Policy, please contact:
- **Company:** WONDERTWICE LLC
- **Address:** 5830 E 2nd St, Ste 7000 #26518, Casper, WY 82609, United States
- **Phone:** (475) 274-2573
- **Email:** support@wondertwice.com